This policy explains what information we collect, why we collect it, how it is used, and how customers can request review or correction of their personal data.
1. Information we collect
Depending on the interaction, we may collect:
- Full name or company name
- Phone number and email address
- Delivery or project address
- Information shared in consultation requests, quotations, or support messages
2. How the information is used
3. Who may access the information
- Internal teams responsible for sales, customer support, and fulfillment
- Delivery or logistics partners involved in processing an order
- Competent authorities when disclosure is required by law
3.1. Google Data Disclosure & Limited Use
The **Thien Ha Floor** app’s use and transfer to any other app of information received from Google APIs will adhere to theGoogle API Services User Data Policy, including the Limited Use requirements. We do not sell or use your Google data for advertising purposes.
4. Data storage and protection
We store personal information only for as long as necessary to support the transaction, ongoing customer care, warranty obligations, or legal record-keeping. Access is limited to relevant personnel and protected through internal controls.
5. Review and correction requests
Customers may request to review, update, or correct their information by contacting our support team. We will verify the request and respond through the appropriate channel.
CÔNG TY TNHH TRANG TRÍ NỘI THẤT THIÊN HÀ
- Address: C3/6 Pham Hung, Binh Hung Commune, Ho Chi Minh City
- Hotline: 0909.192.557
- Email: info@thienhafloor.vn
6. Complaints and support
If you believe your personal information has been used incorrectly or beyond the scope described here, please contact us immediately. We will review the case and respond as quickly as possible.
Questions about privacy?
Hotline: 0909.192.557 | Email: info@thienhafloor.vn