Terms of Use

1. Website usage

• Users should provide accurate information when submitting requests, orders, or contact details.
• Website content must not be used for unlawful, fraudulent, or misleading activity.
• Any attempt to disrupt, misuse, or manipulate website operations is prohibited.

2. Orders, quotations, and customer requests

Product information, project recommendations, and quotation support are provided to help customers make informed decisions. Final scope, pricing, stock confirmation, and delivery arrangements remain subject to the approved quotation or sales confirmation.

Return, shipping, and warranty support follow the specific policies published on the website: Return Policy and Shipping Policy .

3. Restricted content and conduct

4. Information and content

• We may update product information, policies, and website content when operationally necessary.
• Specifications, illustrations, and descriptive copy are provided for reference and may be refined over time.
• Published information should not be reproduced or reused in a misleading way that harms customers or the brand.

5. Disputes and governing principles

If a dispute arises, both sides should first work in good faith to verify information and resolve the issue. Where needed, the matter will be handled according to the applicable laws and regulations in Vietnam.